01
How to escalate
First raise it with staff, then senior staff, then write to The Directors, Equity Property Services Ltd, 19 London Road, Southampton SO15 2AE.
Service & feedback
Our complaints process
A clear route if you need to raise a concern with Tenant Link.
02
Independent redress
After a Final Viewpoint letter, an unresolved complaint may be taken to The Property Redress Scheme.